Crinrict's Sims 3 Help Blog

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Sunday, January 30, 2011

ERROR: Game Crashes (CTD)

Problem
My game crashes to the desktop without a warning

Info
When your game crashes, it usually leaves files (xcpt*.txt & *.mdmp) your user directory. You can analyze those with the Crash Log Analyzer by FordGT90Concept or simply delete. If the game does not write such files, the crash pinpoints to a hardware issue

Cause
There are many causes to this issue and so are the solutions. You can try the following suggestions. Make sure to save your game often under a different name and keep Backups of your stuff.

  • Game Help:Data Execution Prevention (DEP)
    As of patch 1.22/Generations there is only one file that needs to be added and that is the ts3w.exe found in the base game installation folder. 
  • Game Help:Late Night Crash
  • Disable Custom Content
  • Bypass the launcher and start the game through the ts3w.exe
  • BAD CC: Crash / Absturz - Liste 
  • Game Help:BasementPool Crash (same probably applies for the platform tool)
  • Corrupt save games can cause crashes. Try saving your Sims to the bin and move them to a new hood.
  • Play in windowed mode
  • If you have only DirectX 10 or 11 on your system, try installing DirectX 9 as well
  • For Vista / Win 7 Users (credit goes to CeeKaysSIM). Right-click on the shortcut/exe file, choose properties - compatibility and change the following setting (these are translation, the actual option might be called differently)
    • Run in Windows XP (ServicePack 2) compatibility mode  
    • Turn off visual design 
    • Turn off desktop-design
    • Run as administrator
  • Large savegames require lots of RAM. Upgrade to a 64-bit operating system and 4-6 GB of RAM.
  • Turn off all background programs
  • Defective hardware
  • clean out your computer (especially the ventilator)
  • insufficient hardware  
    Further Reading

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